Once you have been invited by Fire Rescue Victoria (FRV) to sit the Written Slection Test (WST), you will access the ACER Portal and set up an account.
Full instructions are provided via email to booked and eligible applicants.
select ‘Remote Proctor’ under ‘Step 2: Exam Booking’
confirm your booking for your test, including purchasing any practice material.
return to the ACER Portal homepage and you will see a button labelled ‘ProctorU Login’.
use this link to access the ProctorU site and ‘Schedule a new session’.
select the ‘FRV – ACER’ test and choose a date and time that best suits you.
close the window and refresh your ACER Portal homepage. Your booking will now appear.
Monitor your email for confirmation of your booking and your Admission Ticket.
For a remote proctored assessment you must have access to:
a personal desktop computer or laptop (work/school computers are not compatible due to restrictions on downloading and installing required software. iPads, tablets or mobile phones are also not suitable and Windows 8 operating systems are not supported)
a stable internet connection (public Wi-Fi is not supported)
a functioning microphone and webcam (some webcams have microphones built in)
Guardian Browser downloaded to your device.
Please review the minimum technical requirements before registering for test via RemoteProctoring.
If you do not think you can meet these requirements to complete your test via online testing, select the option to sit the assessment at one of the venues instead. Venue-based testing is highly recommended unless you are applying from outside of Victoria.
Additional Requirement: You will need to have a small, A4 whiteboard and a whiteboard marker for your calculations. These can be purchased at most stationery stores. Note that paper is not permitted.
Completing your test via remote proctoring requires a strong and stable internet connection to support screen sharing and remote proctoring software. Issues with stability or speed may prevent you from testing or may cause issues during your assessment.
Ensure you have installed the Guardian Browser. Click on the Guardian Browser link and follow the steps to download.
Microsoft Edge browser
Google Chromebooks (for Live Proctoring only)
Tablets (Nexus, iPad, Tab, Note, etc.)
Smartphones
Linux operating systems
Windows 10 in S mode or Surface RT
Connecting from within a virtual machine. You will be asked to reconnect using your host operating system to take your exam
Apple Boot Camp
Remote Access Software/Tools
Inactive Version of Windows and Test Builds/Test Mode
To successfully complete your test via remote proctoring, thorough preparation is essential. While ACER and the proctor will offer support on the day of the test, issues arising from inadequate preparation may lead to an inability to complete your scheduled WST. Whenever possible, opting for the venue-based test is advisable.
A microphone is required for your assessment so that the proctor can hear you. If your microphone is not working, try some of the microphone troubleshooting steps found on the ProctorU website.
A camera is required so that the proctor is able to monitor your testing environment. If your camera is not working, try some of the camera troubleshooting steps found on the ProctorU website.
If you have technical issues or something goes wrong during your test, the proctor will try and help you.If the issues are related to technology, they will transfer your session to a technical support team member. Try to remain calm. You may eat and use the bathroom while this is happening. If you do leave your computer while technical issues are being resolved, it is a good idea to have someone watch your computer for you in case you are required to action something on your side.
The assessment itself is accessed through the ACER Test App. You must download this app onto the computer you are using 3 days before the start time of your WST shown on your Admission Ticket. The app will be available on the ACER Portal homepage or can be downloaded from the links below.
When the Test App is installed, you will not be able to login to it until your scheduled test session.
Double click on the exec file to install this version. If you see the message "Windows protected your PC" > click More Info. When a new message open > click Run Anyway
For MacOS X 11 or higherTo install MAC version - right click in the DMG file and click OPEN
For Apple Mac with the M1 chip & newerMac Gatekeeper can block the ACER Test App. This will look like the app not opening or running correctly. If this happens, please follow the instructions on how to run the ACER Test app:
Open a Mac App from an unidentified developer
